Seller: ON Mücevherat Sanayi ve Dış Ticaret A.Ş
Address: Molla Fenari Mah. Şerefefendi Sok. No:21 Fatih, Istanbul, Turkey
Phone: 0212 526 1010
E-Mail address: [email protected]
Mersis Number: 0642 0121 1380 0019
Consumer:
Name:
Address:
Phone:
E-mail Address:
This contract regulates the mutual rights and obligations between the Consumer who orders the product whose qualifications and sales price are specified below from the website www.storks.com.tr and the Seller who owns this website in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.
Name of the product:
Quantity of the product:
Price of the product including VAT:
Delivery transportation price:
Payment method:
Invoice Address:
Title on Invoice:
Delivery Address:
Person to be Delivered:
Persons under 18 years of age cannot shop on www.storks.com.tr website. By confirming this contract electronically, the consumer confirms that he/she is over 18 years of age.
The Seller is not responsible for price and content errors arising from typographical and system errors that may occur on the www.storks.com.tr website. The Seller reserves the right to cancel orders with incorrect prices.
When the consumer makes a purchase from www.storks.com.tr, he/she agrees that this is a purchase for personal use and not for resale.
By confirming this contract electronically, the Consumer confirms that he / she has obtained the address, telephone, basic features of the products ordered, the price of the products including taxes, payment and delivery information that must be given to the Consumer by the Seller before the conclusion of distance contracts.
If the product price is not paid for any reason or is canceled in the bank records, the Seller is deemed to be released from the obligation to deliver the product.
For orders where payment is made by bank transfer or EFT, the date of processing by the Seller is not the date of placing the order, but the date on which it is seen that the payment has reached the Seller's bank accounts. For orders placed by bank transfer or EFT, the Consumer agrees that the Seller will cancel the order if the payment is not made within 1 week.
The seller shall fulfill the performance within thirty days at the latest from the moment the consumer has paid for the order in accordance with Article 5. This period may be extended by a maximum of ten days, provided that the consumer is notified in writing in advance.
The Seller cannot be held responsible for the failure to deliver the ordered product to the Consumer due to any problems that the cargo company may encounter during the delivery of the product to the Consumer.
The Seller shall not be held liable if the delivery of the ordered product is not accepted by the buyer at the delivery address.
Provided that it is based on a justified reason, the Seller may, before the expiration of the performance obligation, offer and supply the Consumer with products of equal quality and price.
In cases where the production of the ordered products is not possible for various reasons, the Seller shall notify the Consumer of this situation before the expiration of the contractual performance obligation, claiming that it has become impossible to fulfill the goods or services subject to the order. It shall return the price paid and all documents that put it under debt to the Consumer within 10 days.
Due to the fact that the ordered products are handcrafted by the Seller, there may be + / - 10% difference in the carat and gram of the products. Due to the fact that the rings are adjusted according to the ring size specified by the Buyer, there may be a difference in gold gram.
The consumer has the right to withdraw from the contract within 14 days from the delivery of the ordered product to him or the person / organization at the address specified as the Delivery Address. In order to exercise the right of withdrawal, the petition in Annex-1 must be sent to the Seller within this period and the products must not be within the scope of the Products for which the Right of Withdrawal specified in this article cannot be exercised. The Seller has the right not to accept returns made without notifying him.
The consumer or 3rd party is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials sent to the Seller in full with the product return. The VAT and other legal obligations, if any, of the products that are not filled in and signed in the return information fields on the invoice will not be refunded. During the return shipment, the responsibility for any deterioration, damage or any similar devaluing situation that occurs in the product and the documents and materials sent with the product due to reasons arising from the cargo companies or the Consumer who performs the return process belongs to the Consumer who performs the return.
Products for which the Right of Withdrawal cannot be exercised: The right of withdrawal cannot be used for products that are produced in accordance with the special requests and demands of the Consumer or that are personalized by making changes or additions.
Istanbul (central) Courts and Enforcement Offices are authorized for any disputes that may arise from the implementation of this Agreement.
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